Shipping Policy
Effective Date: January 1st, 2024
Welcome to PrimeHubz.com! We are delighted to serve you and ensure a seamless shopping experience. Please take a moment to review our Shipping Policy.
1. Processing Time
Orders are typically processed and shipped within 24 hours business days from the date of purchase. However, please note that during peak seasons or promotional events, processing times may be extended.
2. Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the package. PrimeHubz.com offers competitive shipping rates, and we strive to provide the best value for our customers.
3. Shipping Methods
We partner with reputable carriers to ensure timely and reliable delivery. The available shipping methods will be displayed at checkout. Customers can choose their preferred shipping method based on their needs.
Domestic Shipping
We offer domestic shipping within United States of America. Standard shipping usually takes 1-3 days, while expedited shipping is available for a faster delivery option.
International Shipping
For our international customers, PrimeHubz.com provides shipping to select countries. International shipping times may vary depending on the destination and customs processes. Please note that customers are responsible for any customs duties or taxes imposed by their country.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your package as it makes its way to your doorstep.
5. Lost or Stolen Packages
PrimeHubz.com is not responsible for lost or stolen packages. Once the carrier has marked the package as delivered, it is the customer's responsibility to ensure its safe retrieval. If you believe your package is lost or stolen, please contact the respective shipping carrier immediately to file a claim.
6. Shipping Delays
While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or other logistical issues may cause delays. PrimeHubz.com is not responsible for any delays beyond our control.
7. Order Status
To check the status of your order, you can log in to your PrimeHubz.com account and view your order history. If you have any questions or concerns regarding your order, please contact our customer support team at help.primehubz@gmail.com.
8. Shipping Policy Updates
PrimeHubz.com reserves the right to update or modify this shipping policy at any time. Changes to the policy will be effective when posted on our website.
Thank you for choosing PrimeHubz.com! We appreciate your trust in us, and we are committed to delivering your orders with care and efficiency.
If you have any further questions or need assistance, please don't hesitate to contact our customer support team at help.primehubz@gmail.com.